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What To Do If Nothing Else Helps

If you have tried everything suggested in this User Guide and yet still experience difficulties, try visiting our Web site at www.intelliscore.net/support.html for the troubleshooting tips and patches.  If you don't find what you need, email the Help Desk for assistance at support@intelliscore.net for a prompt and courteous response.  Please provide the following information in your email:
  • Your name (so we can identify you as a registered customer)
  • The edition and version of your software
  • Exactly what you were doing when the error occurred
  • The exact error message, including the error code if one is displayed